Deductibles rise at every renewal
After a water claim, insurers reprice the whole building. Deductibles that were manageable a few years ago now reach six figures in many strata and condominium corporations.
Condominium Corporations & Strata Councils
The Last Line of Defence Against Water Damage Claims.
Automatic water leak detection and shutoff, purpose-built for multi-unit residential buildings — vertical risers, multi-unit notification, and automatic shutoff on hot and cold lines. Installed for condo boards and strata councils across Canada.
Serving condominium corporations, strata councils, property managers and developers — British Columbia to Newfoundland.
- 1 ml/s
- Detection threshold
- 24/7
- Live monitoring App
- 3-yr
- Hardware warranty
Insurer & Broker Recognition
Check Us With Your Own Broker.
Two independent channels already list Safehous — one published by an insurer, one a broker referral program. Neither requires taking our word for anything; both verify in one phone call.
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Chubb
Chubb-Recommended
Safehous is named on Chubb’s published list of recommended water leak detection and shut-off devices — under both the leak detection and the water sensor categories.
Public list — visible on Chubb’s own website
What the listing means for your building → -
BFL Canada
FlowGuard Referral Program
Safehous is listed in BFL Canada’s FlowGuard referral program for water-leak prevention.
Internal program — confirmed by phone, not a public page
The Difference
Claim Prevention, Not Damage Detection.
Most systems tell you a leak happened. Safehous stops the water — automatically — before a leak becomes a claim. That’s the difference between a mop and an insurance renewal. And in a strata building, one claim doesn’t stay in one suite. It follows the whole corporation to every renewal.
Leaks run for days before anyone notices
Without monitoring, the average leak goes undetected for up to 72 hours. Three days of hidden water damage before the first phone call.
The council wears the blame
When water hits multiple suites, owners look to the council. A documented monitoring system shows the council acted — before the damage, not after.
The responsibility sits with the corporation
Strata and condominium corporations are legally responsible for the repair and maintenance of common property and shared assets. Prevention isn’t optional — it’s the job.
Why Safehous
Built for Buildings. Not Adapted From Houses.
Most leak detection was designed for single-family homes and stretched to fit a tower. Safehous was engineered for condominium and strata buildings from the start — and it shows in three things no competitor offers together.
Dual Notification
One event. Two alerts.
One leak alerts the unit owner and building management simultaneously. The owner knows their suite is protected; the property manager knows the building is. No competitor offers both.
The condo differentiator
Hot & Cold Shutoff
Both lines close in parallel.
Motorised ball valves on hot and cold supply lines close together the moment a leak is confirmed — stopping damage to neighbouring units and common areas, not just the source suite.
Under 30 seconds
Vertical Riser Coverage
The whole stack, monitored.
From mechanical room to top-floor suite, flow sensors and wireless point-of-leak sensors cover risers, common areas, and individual units on a single encrypted network.
300+ devices per gateway
By the Numbers
The Numbers Behind the Risk.
- #1
- Water damage is the leading cause of property insurance claims
- Industry & insurer data
- $55K+
- Average cost of a residential water damage claim
- Published insurer figures
- 72 hrs
- Average time a leak goes undetected without monitoring
- Industry average
- <30 sec
- For a Safehous automatic valve to close once a leak is detected
- Safehous system
What We Do
We Stop the Water. You Keep the Coverage.
Safehous installs certified sensors and automatic shutoff across your building. The moment water moves where it shouldn’t, the valve closes and your team knows — day or night, occupied or not.
01 — Detect
Flow-based, not just floor pucks
The FL-1000 inline flow sensor detects anomalies down to 1 ml/s — slow drips and hairline pipe failures that point sensors never see. Wireless point-of-leak sensors cover every high-risk zone.
02 — Stop
Hot & cold shutoff, in parallel
Motorised ball valves on both supply lines close together the instant a leak is confirmed. No manual action. No one needs to be on site.
03 — Alert
Owner and building, at the same moment
Instant app notification to the unit owner and a simultaneous alert to building management — SMS, email, exact location and time.
04 — Certify
Insurer-ready documentation
A full certification package delivered promptly to your broker — the documented proof insurers look for at renewal.
How It Works
From Council Vote to Protected Building.
We handle the assessment, the council presentation, the installation, and the insurance documentation. Your council makes one decision — we take care of the rest.
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Step 01
Free Building Assessment
We walk your building, map every risk point, and prepare a council-ready presentation with a written recommendation. No cost, no obligation.
Free · Board package included
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Step 02
Certified Installation
Our licensed team installs all sensors and the automatic shutoff valves. LoRa wireless — no cable runs, no IT coordination, minimal disruption to residents.
Licensed trades · Minimal disruption
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Step 03
Insurer Documentation
Full certification delivered to your broker without delay, so your building’s protection is on the record before your next renewal.
Documentation your insurer can verify
Product Lineup
Choose Your Level of Protection
Three purpose-built tiers — from leak awareness to fully automated defence. Every system runs on our secure LoRa cellular network with no Wi-Fi dependency.
Tier 1
Safehous Aware
Know the moment water appears at any high-risk zone.
What's Included
- Point-of-Leak Sensors
- LoRa Internet Gateway
Tier 2
Safehous Defense
Detection plus automatic response — the water stops itself.
What's Included
- Point-of-Leak Sensors
- Automatic Shutoff Valve
- LoRa Internet Gateway
Tier 3
Safehous Intelligence
Complete protection: flow-based detection, automatic shutoff, and building-wide intelligence.
What's Included
- Point-of-Leak Sensors
- Automatic Shutoff Valve
- FL-1000 In-Line Flow Sensor Developed in Canada
- LoRa Internet Gateway
The Hardware
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FL-1000
In-Line Flow Sensor
NSF/ANSI/CAN 61
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ASV-1000
Automated Shut-Off Valve
NSF/ANSI/CAN 61
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WS-1000 / PS-1000
Point-of-Leak Sensors
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IGW-10000
LoRa Internet Gateway
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Controller
Leak Sensor Controller
Add-Ons
Pool feed monitoring · irrigation flow integration · fire sprinkler flow sensor · relay switches & check valves · repeaters · additional inline sensors · recirculation pump integration · additional floor sensors.
Device counts are scoped per suite and per building — the tiers above show what each system includes, not how many of each. All pricing quoted in CAD. Installation coordinated with vetted Canadian contractors.
Building-Level Protection
Riser Shutdown for Immediate Protection.
Water does not enter a tower in one place. Vertical risers feed stacks of suites floor by floor, which is why a single failure high in a stack can reach every unit beneath it before anyone finds the shutoff.
In-suite protection stops the failures that happen inside a suite, which is most of them. Riser shutdown covers the rest. When a leak on a riser is confirmed, the supply to that stack is closed by an automatic ball valve actuator — so the person who found the problem is not also the person hunting for a lever in a locked mechanical room at two in the morning.
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Step 01 — Emergency Response
Someone on site confirms the leak
A building manager, concierge or site personnel confirms that a riser is leaking. The call is made by a person who knows the building, not by a sensor threshold.
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Step 02 — Riser Shutdown
The riser closes on command
The water supply is closed with an automatic ball valve actuator fitted to the riser — no wheel to turn, no mechanical room to reach first.
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Step 03 — Instant Alerts
Everyone who needs to know, knows
Building managers, property owners and other stakeholders are notified immediately, so the shutdown is never the first anyone hears of it.
What closing a riser actually costs you
Isolating a riser takes water off every suite on that stack, not only the one that failed. That is the point — and it is why owners and other stakeholders are notified the moment the valve closes, and why the supply is restored as soon as the leak is dealt with. It is a deliberate trade: a few suites without water for an hour, against a stack of them with water through the ceiling.
For the same reason, riser shutdown works alongside the in-suite sensors rather than replacing them. The riser valve stops the flood; the point-of-leak sensors tell you which floor to send someone to.
Budget-Friendly by Design
Phase It In. On Your Timeline.
Full-building protection doesn’t have to be a full-building vote on day one. Safehous is fully modular, so you can start where the risk and the budget point — individual suites, common risers and mechanical systems, or a single stack — and expand as owners opt in.
Phase it in
Protect suites first, common risers and mechanical rooms first, or both together — the order is yours. Each phase is scoped and quoted on its own.
Every phase is fully functional
Each stage works standalone. There’s no half-installed system waiting for phase two — protection is live from the first sensor.
No limit on expansion
300+ devices per gateway on an encrypted network. Add floor sensors, relay switches, repeaters, and recirculation pump integration as needs evolve.
How It Gets Approved
The Hard Part Isn’t the Install. It’s the Approval.
Councils don’t buy hardware — they pass resolutions. We build the paperwork around how strata funding and meetings actually work, so the proposal arrives in a form your owners can vote on.
Put It in the Depreciation Report
Water-loss mitigation belongs beside the plumbing line items your consultant is already costing. We provide a scoped, phased quote your depreciation report provider can drop straight into the next update — so the spend is planned, not reactive.
Scoped costs · Phasing plan
Contingency Fund or Special Levy
Phasing keeps the number small enough to matter. Common-area risers and mechanical rooms are a different funding conversation than a full suite-by-suite rollout, so we price both routes side by side. Your property manager or strata lawyer confirms which one your bylaws and provincial legislation allow.
Both routes priced
Timed to Your AGM
Most buildings approve this at an annual or special general meeting. Bring us in before your notice package deadline and we prepare the costed options, the resolution wording, and the council slides in time to go out with the notice.
Notice-package ready
A Decision Council Can Defend
Every assessment ends with a written recommendation: what we found, what we propose, what it costs, and what it is expected to do for your insurance position. Owners see the reasoning, and the record shows council acted on it.
Written recommendation on file
Wireless Technology
Built for Concrete. Not for Wi-Fi.
Wi-Fi-based systems drop offline when the internet does — and struggle through concrete floors and mechanical rooms. Safehous runs on LoRa plus secure cellular IoT: long-range, low-power connectivity engineered for multi-storey buildings.
Long-Range Coverage
Sensors and valve controllers communicate reliably across every floor, parkade, and mechanical room.
300+ ft
Indoor range
Serious Signal Penetration
Engineered to cut through concrete, steel, and the toughest building layouts.
10×
Better wall penetration than Wi-Fi
Years of Battery Life
Less maintenance access to suites, zero downtime, continuous protection.
5+ yrs
On one set of AAA batteries
No Wi-Fi Dependency
Encrypted cellular IoT alerts keep the system online through outages, dead zones, and internet failures.
Private
Encrypted network
Canadian Owned & Operated
A Canadian Company. Canadian-Developed Detection.
Your building’s protection shouldn’t depend on a supply chain you can’t reach. The sensor that detects the leak and the software that acts on it are developed in Canada, and the company standing behind the warranty is Canadian.
The FL-1000 Is Developed in Canada
The in-line flow sensor — the detection core of a full building system — is developed in Canada under licence from Safehous LLC. It is the component that finds the leak, and the engineering behind it is ours.
Developed in Canada
Firmware Developed in Canada
The controller software deciding when to alert and when to close the valve is written and maintained by our team in Canada — not licensed in from offshore and left unsupported.
Canadian development
A Canadian Company
Safehous Systems Canada is Canadian owned and operated. Your assessment, your installation, your warranty service, and the person who answers the phone are all here.
Canadian owned & operated
To be precise about it: the FL-1000 flow sensor and our controller firmware are developed in Canada. The point-of-leak sensors, the LoRa gateway, and the automatic shut-off valve are manufactured abroad. We would rather tell you exactly which parts are which than round it up to a badge.
Where We Work
Safehous supplies and supports buildings Canada-wide.
That means we work with strata councils in British Columbia and Alberta, condominium corporations and boards in Ontario, and syndicates of co-ownership in Quebec. The governance vocabulary changes at every provincial border; the failed supply line above a unit does not.
The Promise
Protection That Matches the Value of the Building.
3-Year Warranty and Device Replacement
Every device is backed by a 3-year warranty. If anything fails, a replacement is shipped out and the rest of the building stays monitored meanwhile.
Real-Time Alerts Over Secure Cellular IoT
Encrypted, dedicated cellular connectivity — no reliance on the building’s Wi-Fi. Always on, always watching.
Concierge Onboarding
A dedicated project manager and vetted Canadian contractor coordination — from first consultation through ongoing support.
Real-Time Water Intelligence
Real-time water intelligence. Automatic shutoff. Total peace of mind — for owners, councils, and the managers who answer to both.
Documented Results
The System That Pays for Itself.
Buildings with certified Safehous monitoring have gone back to their insurers with documented proof — and come back with better terms.
- ↓
- Deductibles reduced at first renewal after installation
- Documented case
- Outcomes vary by policy
- up to 10%
- Annual premium savings in a documented multifamily building
- Documented case
- Outcomes vary by policy
- Combined Savings
- Combined benefit when premium savings and deductible reduction are added together
- Documented multi-year case
- Not a guaranteed outcome
Questions
What Councils Ask Us First.
The objections that come up in every council meeting, answered plainly. Anything not covered here, ask us on the assessment call.
Are you recognized by insurers or insurance brokers?
Yes, and both listings are checkable. Safehous is named on Chubb’s published list of recommended water leak detection and shut-off devices, under both the leak detection and water sensor categories. Safehous is also listed in BFL Canada’s FlowGuard referral program for water-leak prevention. The Chubb list is public; FlowGuard is an internal program, so a BFL broker confirms it by phone rather than by a webpage.
Who owns the monitoring data?
The strata corporation does. Safehous uses the data to run and support your system — we do not sell it, and we do not hand it to a third party without your instruction. Alerts are routed to the people you nominate: the owner of the affected suite and your management contact.
What happens with a false trigger?
Where the in-line flow sensor is fitted, detection is based on flow behaviour rather than a single wet contact, and thresholds are tuned to your building during commissioning. When something trips, the owner and management are alerted at the same time, so a shutoff is never the first anyone hears of it — and the valve can be reopened once the cause is confirmed.
Does this mean cable runs and IT involvement?
No. Devices communicate over LoRa wireless on their own encrypted network, so there is no cabling through finished walls, no reliance on resident Wi-Fi, and nothing for your IT or telecom provider to coordinate.
What if a device fails after install?
Failed devices are replaced and hardware is covered by a 3-year warranty. Monitoring continues on the rest of the building while a unit is swapped.
Where is the system designed and made?
Partly in Canada, and we will tell you exactly which parts. The FL-1000 in-line flow sensor — the component that actually detects the leak — is developed in Canada under licence from Safehous LLC in the United States, and our controller firmware is developed in Canada as well. The point-of-leak sensors, the LoRa gateway, and the automatic shut-off valve are manufactured abroad. Safehous Systems Canada is a Canadian owned and operated company, so your assessment, installation, and warranty service are all handled here.
What does it cost?
It depends on the building — number of suites, riser count, and how much you phase. The building assessment is free and ends with written pricing in CAD for the routes we recommend, so council or the board can compare a common-area-first phase against a full rollout before anyone votes.
Do you install outside British Columbia?
Yes — Safehous supplies and supports buildings across Canada, and installation is carried out by licensed contractors local to your building rather than a crew sent from another province. The head office is in British Columbia, but the hardware, the monitoring platform, and the warranty are identical everywhere. In practice that means strata councils in BC and Alberta, condominium corporations and boards in Ontario, and syndicates of co-ownership in Quebec. The governance rules and the vocabulary change at each provincial border; the plumbing failure does not.
Free — No Obligation
Book a Free Building Assessment.
We visit your building, prepare your council presentation, and give you a written recommendation. No cost. No pressure. Your council decides.
Based in Vancouver, BC — serving the Lower Mainland, BC, and Canada-wide
- We come to your building — no cost, no obligation
- Written risk assessment, delivered promptly
- Council presentation deck included
- Insurance savings estimate for your broker
Fastest
Call Us Directly
Speak with a Safehous specialist right now. Get answers and walk through options in real time — no forms, no waiting.
Call NowIn Writing
General Inquiry or Request a Quote
Ask us anything, or tell us about your building and we will prepare a detailed, no-obligation quote in CAD. Either way, we will reach out within one business day.
Get in TouchGeneral Inquiry or Request a Quote
One form for both — a question, or the details of your building for a no-obligation quote in CAD.
- Secure & encrypted
- No obligation assessment
- Callback guaranteed
- 3-year warranty